Faces of Freedom Contest (the "Contest")
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED BY LAW. ALL DISPUTES WILL BE RESOLVED SOLELY BY BINDING ARBITRATION AND ENTRANTS WAIVE THE ABILITY TO BRING CLAIMS IN A CLASS ACTION FORMAT.
The object of the Contest is to submit an original essay (the "Submission") most strongly conveying how an eligible* active or retired service man or woman you know ("Nominee") has shown, or is showing, tremendous courage, strength, and patriotism in the line of duty. Staff members of Rangers Baseball LLC (the "Judges") will select the eighteen (18) most compelling Submissions (i.e., three (3) per Judging Date) in accordance with these Official Rules and based upon criteria set forth in the Judging section below to determine the Winners (defined below).
The Contest is open only to legal residents of Texas who are nineteen (19) years of age or older and have a valid email address at the time of entry. Employees, officers and directors (including immediate family members (spouse, parent, child, sibling and their respective spouses, regardless of where they reside) and members of the same household, whether or not related) of Rangers Baseball LLC ("Sponsor"), the other MLB Entities (as defined below), Southwest Airlines Co. ("Southwest") and each of their respective parents, affiliated companies, subsidiaries, licensees, distributors, dealers, retailers, printers, advertising and promotion agencies, and any and all other companies associated with the Contest (collectively, "Ineligible Individuals") are not eligible to participate or win a Prize (as defined below). The "MLB Entities" shall mean the Office of the Commissioner of Baseball ("BOC"), its Bureaus, Committees, Subcommittees and Councils, the Major League Baseball Clubs ("Clubs"), MLB Advanced Media, L.P. ("MLBAM" or "MLB.com"), Major League Baseball Properties, Inc., BAMTech, LLC, The MLB Network, LLC, each of their parent, subsidiary, affiliated and related entities, any entity which, now or in the future, controls, is controlled by, or is under common control with the Clubs or the BOC and the owners, general and limited partners, shareholders, directors, officers, employees and agents of the foregoing entities. The Contest is subject to all applicable federal, state, and local laws, rules and regulations. Void outside Texas and where prohibited or restricted by law, rule or regulation.
The Contest entry period begins on March 21, 2017, at 9:00 AM Central Time ("CT") and ends on August 18, 2017, at 4:59 PM CT (the "Entry Period"). Sponsor's computer will be the official clock of the Contest.
HOW TO ENTER
To enter, you must log on to texasrangers.com during the Entry Period and click on the Contest banners, buttons and/or links to access the online entry form for the Contest. To enter, you must read and consent to these Official Rules during the Contest entry process. You must also provide your complete name, date of birth, address, city, state, ZIP/postal code, telephone number, email address, the Submission pursuant to (1) the Submission Requirements (set forth below), and (2) the Content Restrictions (as set forth in the Content Restrictions section below), and any other required information noted as such on the entry form. All entry data provided via the online entry form will be provided to Sponsor and/or MLBAM and not to Facebook. This Contest is in no way sponsored, endorsed or administered by, or associated with, Facebook. All Submissions become the property of Sponsor and will not be acknowledged or returned.
*Self-nominations will be accepted. To be eligible, the Nominee must (a) be a legal resident of Texas; (b) be at least nineteen (19) years of age; (c) be currently living; (d) not be an Ineligible Individual; and (e) if the Nominee is not a self-nomination, be someone the person submitting the Submission ("Nominator") personally knows. In order to submit a Submission and any personally identifiable information of Nominee in connection with the Contest entry process, Nominator must have permission from the Nominee. Sponsor, in its sole discretion, may require Nominator to verify such permission before awarding a Prize.
Submission Requirements: Participants must submit their Submission as directed during the Contest entry process. Submissions must be in the English language and must not exceed one thousand (1000) characters in length.
Online entry only. No other method of entry will be accepted. Participants are solely responsible for Internet connectivity, software and/or hardware that may be required in order to create and/or submit any Submission.
The Judges will judge all eligible Submissions received as of 4:59 PM CT on the applicable Judging Date (each, a "Judging Date Deadline") to determine the three (3) most compelling Submissions for such Judging Date based on the following judging criteria: Conveyance of Nominee's strength, courage and patriotism in the line of duty (60%); Originality/Creativity (20%); and Quality of writing (20%). On or about April 17, 2017, May 1, 2017, June 5, 2017, July 17, 2017, August 7, 2017, and August 28, 2017 (each, a "Judging Date"), the three (3) most compelling Submissions for the applicable Judging Date as determined by the Judges in their sole discretion will each be deemed a winning Submission (each, a "Winning Submission" and collectively, the "Winning Submissions"). Subject to verification of eligibility and compliance with the terms of these Official Rules, each eligible Participant that submitted a Winning Submission, as determined by the Judges, will be declared an official winner of the Contest (each, a "Winner" and collectively, the "Winners"). All non-winning eligible entries from one Judging Date will automatically carry-over to, and remain eligible for, subsequent Judging Date(s), if any. In the event of a tie, the score for conveyance of Nominee's strength, courage and patriotism in the line of duty will be used as the tiebreaker.
Eighteen (18) Prizes To Be Awarded (i.e., three (3) per Judging Date). Each Winner will receive (i) four (4) tickets for the Winner, Nominee and two (2) guests (or if Winner's Submission included a self-nomination, three (3) guests) (whether two  or three , collectively referred to herein as, the "Guests") for one (1) of the following Texas Rangers 2017 regular season home games played at Globe Life Park in Arlington as determined by Sponsor at its sole discretion (April 30, 2017, May 14, 2017, June 18, 2017, July 30, 2017, August 20, 2017, or September 10, 2017) (the "Game"), (ii) the opportunity, subject to the rules and regulations of the Texas Rangers, for Winner and his/her Guests to participate in a behind-the-scenes tour of Globe Life Park prior to the Game, (iii) the opportunity, subject to Winner's full compliance with these Official Rules, for Winner to be recognized in-park during the Game by the public address announcer and on the video board, in the Texas Rangers game program, and online at texasrangers.com/freedom, (iv) Fifty Dollars ($50) in Rangers Captain Cash for food during the Game (redemption is subject to the terms and conditions associated with its use), (v) Jack Daniels Club at Globe Life Park in Arlington buffet for Winner and his/her Guests prior to the Game, (vi) one (1) goody bag for Winner with Texas Rangers and Southwest items determined by Sponsor and Southwest at their sole discretion, and (vii) a trip for the Winner and Nominee (or if Winner's Submission included a self-nomination, one (1) guest) to Washington D.C. in November 2017 for the Faces of Freedom recognition event (exact details of the event to be determined by Sponsor and Southwest at their sole discretion) (the "DC Trip") ((i), (ii), (iii), (iv), (v), (vi), and (vii) collectively, the "Prize(s)") (Approximate Retail Value of the each Prize: $2,000.00.) DC Trip is a three (3) day, two (2) night trip and includes (a) roundtrip, coach-class air transportation on Southwest Airlines between Dallas Love Field airport ("DAL") and a major commercial airport near Washington D.C. for Winner and Nominee (or if Winner's Submission included a self-nomination, one (1) guest); (b) two (2) night hotel stay in Washington, D.C. (one  standard, room; double occupancy); (c) entry for Winner and Nominee (or if Winner's Submission included a self-nomination, his/her one (1) guest to select D.C. attractions determined by Sponsor in Sponsor's sole discretion, and (d) two (2) meals each for Winner and Nominee (or if Winner's Submission included a self-nomination, his/her one (1) guest. TRANSPORTATION TO/FROM DAL FOR DEPARTURE FOR AND UPON ARRIVAL FROM DC TRIP NOT INCLUDED. Southwest air transportation is subject to Southwest terms and conditions; certain restrictions may apply. Sponsor and Southwest shall determine the travel dates at their sole discretion. Travel and hotel accommodation restrictions apply.
Air Travel Restrictions: Air travel is subject to Southwest Airlines terms and conditions; certain restrictions may apply. Roundtrip travel for two (2) on Southwest Airlines will be awarded in the form of four (4) Southwest flight e-passes. Each Southwest flight e-pass is valid for one-way travel on Southwest-operated, published, scheduled service between DAL and DCA. The Southwest flight e-pass will bear the date of issue and the date of expiration. Expiration dates will not be extended, and travel must be completed on or before the expiration date. The Southwest flight e-pass is not valid on interline or codeshare service. The Southwest flight e-pass is non-refundable and is not redeemable for cash or credit. The Southwest flight e-pass will not be replaced for any reason, including, without limitation, if lost, stolen, or fraudulently used. The Southwest flight e-pass is non-transferrable and cannot be sold to a third party. Sale, auction, or re-tendering of the Southwest flight e-pass for money or otherwise is strictly prohibited. The Southwest flight e-pass may not be used for promotional purposes unless previously approved by Southwest Airlines. Any suspected fraud, misrepresentation, misuse, abuse or violation of the Southwest flight e-pass rules and regulations may result in cancellation of the Southwest flight e-pass(es). Southwest flight e-pass holders are required to be nineteen (19) years of age or older and a legal U.S. resident. However, the recipient of a Southwest flight e-pass may arrange travel for another person if done without selling or bartering a Southwest flight e-pass. Air transportation by Southwest Airlines is subject to Southwest Airlines' Passenger Contract of Carriage set out at http://www.southwest.com/assets/pdfs.corporate-commitments/contract-of-carriage.pdf. Winner is responsible for booking all travel. Travel is based on seat availability. Seats on any desired flight are not guaranteed. Winner and Nominee (or if Winner's Submission included a self-nomination, his/her one (1) guest) must travel on the same itinerary and are responsible for obtaining all required travel documents. Winner and guest must have valid government-issued photo identification at the time of travel. If a travel guest is a minor, Winner must be his/her parent/guardian, or be accompanied by his/her parent/guardian.
Each potential winner will be notified by email and/or telephone by Sponsor and/or MLBAM and may (in Sponsor's discretion) be confirmed by postal mail, return receipt (the "Prize Notification"). In the event that any potential winner does not respond to such Prize Notification within three (3) days of the date of issuance or declines the Prize for any reason, a disqualification will result, the Prize will be forfeited and, at Sponsor's sole discretion and time permitting, an alternate potential winner may be chosen from among all remaining eligible Submissions received as of the applicable Judging Date Deadline. Each potential winner may be required to submit his/her valid social security number and/or other identification to Sponsor and each potential winner and, if the Submission was not a self-nomination, the Nominee nominated by such potential winner's Submission, may be required to execute, have notarized and return an Affidavit of Eligibility and Release of Liability, and, unless prohibited by law, Publicity, within three (3) days of the date of issuance. Failure to submit any identification required by Sponsor or to return any required documents within the specified time period, the return of such documents, the Prize (or any portion thereof) or Prize Notification as undeliverable, or noncompliance with these Official Rules may result in disqualification, Prize forfeiture and, at Sponsor's sole discretion and time permitting, may cause an alternate potential winner to be chosen from among all remaining eligible Submissions received as of the applicable Judging Date Deadline.
All Prize details, including, without limitation, the exact nature and duration of the tour, Winner in-park/website/program recognition and Faces of Freedom recognition event, shall be determined in the sole and absolute discretion of Sponsor. Payments of all federal, state, and local taxes (including income and withholding taxes) are solely the responsibility of each individual Winner. Each Winner will be required to sign an IRS Form W-9 with such Winner's full social security number or the equivalent. Failure to submit a Form W-9 upon request will result in forfeiture of the Prize. Winnings of $600 or more will be reported by Sponsor to the IRS. All costs and expenses associated with the Prize acceptance and use not specified herein as being provided including, but not limited to, lodging (except with respect to the DC Trip), transportation costs (or in the case of the DC Trip, ground transportation costs), additional meals, gratuities and other expenses incurred by accepting the Prize are the sole responsibility of each individual Winner. The Prizes are non-transferable and non-assignable, with no cash redemptions except at Sponsor's sole and absolute discretion. Sponsor reserves the right to substitute any Prize (or any portion thereof) with a prize of comparable or greater value at its sole and absolute discretion. Limit one (1) Prize per person, family or household. TRANSPORTATION TO/FROM THE GAME AND LODGING NOT INCLUDED; Transportation to and from DAL AIRPORT for DEPARTURE FOR, AND UPON ARRIVAL FROM, the DC trip is not included. Exact game dates and seat locations at the game shall be determined in the sole discretion of Sponsor. Each Winner's Guests must be of legal age of majority in their jurisdictions of residence (and at least nineteen (19) years of age), unless accompanied by a parent or legal guardian. Major League Baseball game, event and exhibition dates and times are determined in the sole discretion of the Office of the Commissioner of Baseball and/or the applicable Major League Baseball Club, as applicable, and may be subject to change. The terms and conditions of the Game tickets awarded as part of any Prize will govern in the event a legal game, event or exhibition, as defined by Major League Baseball, is not played or held, as applicable, due to weather conditions, an act of God, an act of terrorism, civil disturbance or any other reason. Each Winner and his/her Guests agree to comply with all applicable ballpark and venue, as applicable, regulations in connection with the Prize. Sponsor and the applicable MLB Entities reserve the right to remove or to deny entry to any Winner and/or his/her Guests who engage(s) in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person at the Game, event or exhibition. Released Parties (as defined below) will not be responsible for weather conditions, Acts of God, acts of terrorism, civil disturbances, work stoppage or any other natural disaster outside their control that may cause the cancellation or postponement of any Major League Baseball game, event or exhibition. Major League Baseball game, event and exhibition tickets awarded as prizes may not be resold or offered for resale or used for any commercial or promotional purpose whatsoever. Any such resale or commercial or promotional use may result in disqualification and Prize forfeiture, and may invalidate the license granted by the Game, event or exhibition tickets.
Sponsor will be responsible for resolving any disputes and rules violations that arise in connection with the Contest. All decisions by Sponsor regarding the Contest shall be final and binding in all respects.
CONSENT, LICENSE AND RELEASE
In exchange for the opportunity to participate in this Contest, and the possibility of the use of Participant's Submission and/or the Participant's appearing in an audio, visual and/or multimedia production, the receipt of which opportunities shall be sufficient consideration for this Consent, License and Release, each Participant does hereby:
- agree that his/her Submission is an original work of authorship and that, as of the date of submission, he/she owns all right, title and interest in the Submission or has all necessary rights in the Submission in order to submit it to Sponsor and/or MLBAM under the terms of these Official Rules;
- consent to the collection by MLBAM (or its designee) of his/her personal information, including without limitation name, date of birth, address (city and state of residence), telephone number(s) and email address(es) (the "Personal Information") in connection with the Submission;
- grant to Sponsor, MLBAM and each of their respective designees the perpetual and unlimited right and license to use, edit, modify, duplicate and/or create derivative works from his/her Submission throughout the world and in perpetuity, including, but not limited to, the right for Sponsor and/or MLBAM, as applicable, to publish, display, broadcast, distribute, reproduce, perform, create derivative works from and otherwise use and exploit the Submission via the Internet or any other interactive media, in stadium, on television, in print and/or any other media currently existing and hereafter developed and without limitation and without payment of any compensation to the Participant or his/her heirs and successors, (i) on its own or as part of any audiovisual or other production; (ii) to advertise any products, programming or services of the MLB Entities or for any other advertising, marketing, publicizing and promotional purposes and in any materials related thereto; and/or (iii) for any other purpose whatsoever;
- agree that the foregoing license includes without limitation the right (i) to use his/her name (and any other Personal Information that may be incorporated into the Submission), likeness, image, voice, statements, appearance and performance as embodied in the Submission in whole or in part, for advertising, promotional and trade purposes in conjunction with this and similar promotions in any and all media now known or hereafter developed, worldwide, in perpetuity, without notice and without further consideration or compensation, except where prohibited by law; (ii) to edit, alter, distort, add to, rearrange and otherwise modify the Submission, and use the Submission in whole or in part or in combination with other materials; and (iii) to assign and/or license others to use the Submission for all of the purposes hereunder;
- acknowledge and agree, with respect to the Personal Information, that the MLB Entities shall have the right (subject to applicable law) to (i) incorporate certain of the Personal Information into the Submission and use such Personal Information as incorporated therein; (ii) analyze and use the Personal Information for any and all purposes, including without limitation sending him/her advertising and promotional materials and for any other advertising, marketing and promotional purposes; and (iii) to share the Personal Information with third parties for their advertising, marketing and promotional purposes or for any other purposes;
- acknowledge that Participant shall have no right of approval of any use of the Submission and the Personal Information as permitted hereunder;
- agree that Participant shall use any copy of the Submission that he/she obtains solely for his/her personal, non-public, non-commercial use; and
- release and indemnify in perpetuity the Released Parties from any claims, demands, losses and liabilities of any nature arising out of or in any way connected with the Submission, the Personal Information and the use thereof as permitted hereunder, including, but not limited to, claims of copyright or trademark infringement, false endorsement, libel, slander, defamation or infringement of rights of publicity or privacy.
Nothing herein will obligate the MLB Entities to make any use of any of the rights set forth herein. In the event that any individual(s) is referenced in the Submission but does not submit a separate Consent, License and Release, the Participant hereby represents and warrants (i) that such individual(s) has authorized Participant to agree to this Consent, License and Release on his/her behalf (or, with respect to any individual under the legal age of majority in his/her jurisdiction of residence, that Participant is the parent and/or legal guardian of such individual(s) with legal authority to act on behalf of such individual), and (ii) that Participant agrees to this Consent, License and Release on behalf of such individual(s).
Participants must not include any of the following content (the "Content Restrictions") in any Submission: (i) pornography, adult-oriented content or any other sexually-explicit material; (ii) materials relating to lotteries or gambling; (iii) explicit language or content, images of violence, or promotion of illegal activities; (iv) content in violation of intellectual property rights or laws; (v) libelous, defamatory, disparaging, tortious or slanderous materials; (vi) content that denigrates, disparages or reflects negatively on the MLB Entities, their owners and employees, or the game of baseball; (vii) tobacco, alcohol or drugs; (viii) dangerous stunts; (ix) real weapons of any kind including, but not limited to, guns, knives or projectiles; (x) material that promotes bigotry, racism, hatred or harm against any group or individual or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, age or any other basis protected by federal, state, territory, provincial or local law, ordinance, or regulation; (xi) individuals under legal age of majority without providing a signed release from parent or legal guardian; (xii) audio and/or visual content owned by any third party (e.g., recorded music; pre-produced video, etc.); and (xiii) material that is unlawful, or otherwise in violation of or contrary to the laws or regulations in any state where the Submission is created. Any Submission that does not comply with the foregoing, in the sole discretion of Sponsor, will be disqualified and eliminated from consideration.
All applicable federal, state and local laws and regulations apply. Sponsor's failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.
The MLB Entities, Sponsor, Southwest and each of their respective parent companies, trustees, subsidiaries, franchisees, assignees, affiliates, licensees, agents, independent contractors, telecasters, sponsors, licensees and advertising and promotional agencies, and each of their respective general and limited partners, members, shareholders, officers, directors, agents, employees, representatives and contractors (collectively, the "Released Parties") shall not be responsible for lost, late, stolen, garbled, delayed, undelivered, or misdirected entries, for incorrect, inaccurate or incomplete entry information whether caused by a Participant, equipment, or technical malfunction or for any human error, technical error or malfunctions.
Released Parties are not responsible for any technical, computer, network, typographical, printing, human or other errors relating to or in connection with this Contest, including, without limitation, errors or problems which may occur in connection with the offer or administration of this Contest, the processing of entries, the tabulation of scores, the cancellation of games or any errors appearing in any Contest related-materials including, but not limited to, errors in advertising, the Official Rules, the selection and announcement of the Winners or the distribution of the Prizes. Sponsor reserves the right to modify these Official Rules for clarification purposes without materially affecting the terms and conditions of the Contest.
Released Parties make no warranties, express or implied, relative to the use or enjoyment of the Prize (or any portion thereof) including, without limitation, its quality, merchantability or fitness for a particular purpose. By entering the Contest, each Participant agrees to indemnify, hold harmless and fully release the Released Parties and Facebook from any and all claims, demands, losses, promises, causes of action and/or liabilities for any injuries, losses, death, or damages of any kind caused, directly or indirectly, in whole or in part, by participation in, or preparation for, the Contest, Contest-related activity, Participant's Submission, or resulting from the acceptance, possession, quality, use or misuse of the Prize (or any portion thereof) including any travel or activity related thereto.
If the Contest is not capable of running as planned for any reason including, without limitation, as a result of infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, cancellation of games, or any other causes which corrupt or affect the administration, security, fairness, integrity, or proper conduct of this Contest, Sponsor reserves the right, at its sole and absolute discretion, to cancel, terminate, modify or suspend the Contest, to disqualify any individual who tampers with the entry process, and, if terminated, to determine the Winners, if any, from among all eligible, non-suspect Submissions submitted up to the point of termination.
Released Parties assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. The Released Parties are not responsible for any problems or technical malfunction of any telephone network, cable, satellite, wireless, Internet Service Provider (ISP) or lines, computer systems, servers, or providers, computer equipment, software, malfunctions of wireless devices, wireless service problems, cellular tower equipment, failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet or at any website or wireless service congestion, or any combination thereof, including any injury or damage to Participant's or any other person's computer related to or resulting from participation or downloading any materials in this Contest.
CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE ASSOCIATED WITH THIS CONTEST OR UNDERMINE THE CONTENT OR LEGITIMATE OPERATION OF THIS CONTEST MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR WILL DISQUALIFY ANY PARTICIPANT RESPONSIBLE FOR THE ATTEMPT, AND SPONSOR, MLBAM AND/OR THEIR RESPECTIVE AGENTS RESERVE THE RIGHT TO SEEK DAMAGES (INCLUDING ATTORNEYS' FEES) AND OTHER REMEDIES FROM ANY PERSON OR PERSONS RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW.
In the event of dispute as to the identity or eligibility of any potential winner based on an email address, the winning Submission will be declared made by the Authorized Account Holder of the email address submitted at the time of entry provided he/she is eligible according to these Official Rules. The "Authorized Account Holder" is defined as the natural person to whom the applicable Internet service provider or other organization (such as a business or educational institution) has assigned the email address for the domain associated with the submitted email address.
In the event that the Contest is challenged by any legal or regulatory authority, Sponsor reserves the right to discontinue or modify the Contest, or to disqualify Participants residing in the affected geographic areas. In such event, the Released Parties shall have no liability to any Participants who are disqualified due to such an action.
As a condition of entering this Contest, each entrant agrees that (A) any and all disputes, claims, controversies or causes of action arising out of or relating to this Contest, or any prizes awarded (each, a "Claim"), shall be (1) arbitrated on an individual basis only, and shall not be consolidated or joined with or in any arbitration or other proceeding involving a Claim of any other party, and (2) settled by binding arbitration in New York County, New York before a single arbitrator appointed by the American Arbitration Association in accordance with its then governing rules and procedures, and judgment on the award rendered by the arbitrator may be entered by any court having jurisdiction thereof; and (B) under no circumstance will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, punitive, incidental, consequential or any other damages, other than for actual out-of-pocket expenses. These Official Rules shall be governed by and construed and interpreted in accordance with the laws of the State of New York, U.S.A, applicable to contracts entered into and performed exclusively in that State.
The Contest is a skill contest designed to increase consumer awareness of and interest in Major League Baseball and MLB.com, the Official Site of Major League Baseball. This Contest may not be used for, or in connection with, any form of gambling.
For a list of the Winners' names, mail a request and a self-addressed, stamped envelope to be received by December 30, 2017, to: Faces for Freedom Contest Winner's List c/o Texas Rangers, 1000 Ballpark Way, Ste. 400, Arlington, TX 76011.
SPONSOR: The Sponsor of this Contest is Rangers Baseball LLC, 1000 Ballpark Way, Arlington, TX 76011.
Major League Baseball trademarks, service marks and copyrights are proprietary to the MLB Entities. All rights reserved.